Web.com
James Parke
About the brand
Established in 1999 by Darin Brannan in Jacksonville, Florida, Web.com was originally known as Website Pros Inc. before acquiring the Atlanta-based Web.com in 2008. The company provides a wide range of services, including website building, hosting, domain registration, and digital marketing solutions. Its user-friendly website builder enables effortless creation of professional sites, while its hosting services ensure dependable performance with 99.9% uptime, unmetered bandwidth, and built-in SSL security. Designed to support both businesses and individuals, Web.com helps users efficiently establish, manage, and expand their online presence.
Our Verdict
Web.com strikes the perfect balance between ease of use and powerful functionality, making it an excellent choice for anyone looking to build a professional online presence. Its AI-powered website builder simplifies the process, allowing even beginners to create polished, customized sites with ease. With 99.9% uptime and unmetered bandwidth, your website remains accessible and scalable without traffic limitations.
Every plan includes essential security features such as SSL certificates and automatic backups, ensuring your site and data remain protected. Plus, Web.com offers 24/7 customer support via live chat, phone, and email, so help is always within reach. Featuring mobile-friendly templates, a drag-and-drop editor, and built-in SEO tools, Web.com provides everything needed to boost online visibility. With its robust features and user-friendly approach, Web.com is a reliable and exciting choice for launching and growing your digital presence with confidence.
Pros
- User friendly AI-powered builder with a drag and drop editor
- 99% uptime and unmetered bandwidth for site accessibility
- Free SSL certificates and regular backups keep site and data secure
- Easy to add e-commerce and social media tools
- Thousands of templates to choose from
Cons
- High renewal rates for plans
- High renewal rates for plans
Products & Pricing
Website
This plan is perfect for individuals launching a blog or business online. If you opt for monthly payments, you can take advantage of a first-month offer for just $5.99. However, choosing an annual payment plan brings the introductory price down to just $1.95 per month.
With this package, you’ll receive a free domain name, an SSL certificate, one hour of design support, full access to all templates, and a library of free stock images. Plus, an intuitive dashboard makes it easy to monitor site visitors and track page views, helping you stay informed about your website’s performance.
Website + Marketing
This plan is available with a low first-month offer of just $2.95, or you can opt for an annual payment and enjoy an introductory rate of $7.99 per month. Designed for businesses looking to enhance their online presence, it expands on the Website Plan by incorporating essential marketing tools.
With this package, you’ll gain access to social media management, email marketing tools, and Google My Business listing support. Additionally, it includes features for scheduling online appointments, making it easier for customers to connect with you.
eCommerce
The first month is available for just $3.95, or you can opt for an annual plan at an introductory rate of $9.99 per month. Ideal for those looking to launch an online store, the eCommerce Plan includes all the features of the previous plans, plus secure checkout on your domain.
With this plan, you can expand your reach by selling on major platforms like Facebook, Instagram, Amazon, and eBay, making it easier to grow your business and connect with more customers.
In-depth review
Features & Functionality
Web.com offers a simplified yet powerful suite of tools for building and hosting websites, making it effortless for small businesses and entrepreneurs to establish and expand their online presence. Here’s what makes it stand out:
Website Builder
Web.com’s intuitive drag-and-drop website builder makes it easy to create a professional website—no technical skills required. Choose from fully customizable templates that match your brand and style, while the AI-powered design tool offers smart suggestions to help you achieve a unique look in no time. Plus, you’ll have access to a logo builder and a design portfolio, ensuring a cohesive and polished brand identity.
Hosting Services
Web.com’s hosting solutions ensure reliable performance with essential features to keep your site running seamlessly:
- A 99.9% uptime guarantee ensures your website stays accessible to visitors at all times.
- Unmetered bandwidth allows your site to handle growing traffic without limitations.
- Built-in SSL security protects your website and visitor data for added safety.
- Automatic backups safeguard your content, making it easy to restore data if needed.
WordPress Hosting
For WordPress users, Web.com provides managed hosting designed to streamline site maintenance:
- Automatic WordPress installation and updates keep your site secure and always up to date.
- Managed support handles technical maintenance, allowing you to focus on creating content.
Domain and Email Solutions
Web.com offers domain and email services with every plan:
- Free domain for one year with annual billing, providing your business with a unique online identity.
- Professional email for branded, consistent communication, including three free months with website building plans.
SEO and Marketing Tools
Web.com provides essential tools to boost your business’s online visibility:
- SEO tools to improve your website’s ranking and visibility on search engines.
- Google My Business integration to enhance local reach and connect with nearby customers.
- Social media and email marketing tools (available in select plans) to help you effectively promote your brand online.
Design & Templates
Professionally Designed Templates
Web.com provides a selection of professionally designed templates that can be easily customized to reflect your brand. Each template is mobile-optimized, ensuring a seamless and polished look across all devices.
AI-Powered Website Builder
Web.com’s AI-powered builder quickly generates a personalized design in minutes based on a few simple questions. Its intuitive drag-and-drop interface allows you to customize layouts, images, and text effortlessly—no coding required.
Expert Design Services
For a personalized touch, Web.com’s expert design services offer in-house professionals who craft custom designs and SEO-optimized content tailored to your brand’s unique objectives.
Ease of Use
From my experience, Web.com is built for ease of use, making it a great choice even for beginners. The AI-powered website builder is especially convenient—you simply answer a few questions about your site’s style and purpose, and it generates a personalized design in minutes. I found the drag-and-drop interface intuitive, allowing me to arrange elements, add text, and upload images effortlessly, without any technical knowledge.
The platform’s template library includes mobile-optimized designs, ensuring your site looks professional on any device. For those who prefer a hands-off approach, Web.com’s expert design services are a valuable option, with in-house professionals available to customize or fully design your site to align with your goals.
Setting up hosting and email is straightforward, thanks to a user-friendly dashboard that simplifies navigation. Plus, Web.com’s 24/7 support team is always available, which was particularly helpful when exploring advanced features like SEO tools and email setup. Overall, the combination of AI-driven tools, professional templates, and reliable support makes Web.com an accessible and user-friendly platform.
Customer Service
Web.com offers highly accessible and responsive customer support, with multiple options to meet different needs.
For personalized guidance, business consultants are available to help you find the best solution. You can contact them by phone at 866-227-1474 during business hours (Monday–Friday, 8 AM–9 PM ET), or use the 24/7 live chat for quick assistance anytime.
For technical support and setup assistance, Web.com’s product support team is available around the clock via live chat, helping with everything from initial setup to advanced features.
Beyond direct support, Web.com provides a Help Center with a comprehensive knowledge base, offering FAQs and step-by-step guides. Their blog delivers insights, tips, and industry updates to keep you informed on best practices. Additionally, for those looking to improve site performance, the Website SEO Checker offers a free analysis with actionable SEO recommendations.
Phone Support
You can reach them by phone at 866-227-1474 during business hours (M-F, 8 am-9 pm ET).
Live Online Chat
There is online chat available.
